Shipping & Returns

Delivery Time

Artwork: Typically 10–12 business days for domestic shipments, 15–20 business days for international shipments.

Books: Typically 10–12 business days for domestic shipments, 15–20 business days for international shipments.

Shipping Costs

Artwork: Calculated at checkout.

Books: Calculated at checkout.

Handling

Artwork: Printed at Duggal Visual Solutions. Art prints are packaged and shipped from the Stenen Press office in New York City. Prints are sent via USPS certified mail, with insurance.

Books: Books are packaged and shipped via the Shipbob fulfillment center in Budd Lake, New Jersey.

Returns

Artwork: Limited edition prints are final sale items and ineligible for returns.

Books: We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

  • You may return or exchange any print book in its original condition for a full refund (excluding shipping cost) within 7 days of receiving your order.
  • For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
  • If you receive your order and find an item to be missing, incorrect or damaged, please contact the Stenen Press office within 7 days, so that we may address and resolve the issue as quickly as possible for you.

Ebooks: Ebooks are final sale items and ineligible for returns.